Tips & Tricks OpenScape Business and RSP
Possibility to have duplicate entries in RSP servers when using backup/restore with RSP
credentials.
When setting up a new system by
1. cloning an existing system with active RSP as the base or restoring the configuration data of
another existing system (e.g., hardware migration)
2. replacing due to hardware failure
Please consider the following important hints:
1. If a new system is set up via cloning or via data restore (migration), where the original system
had Remote Service Platform (RSP) access configured, it must be ensured that the
cloned/restored system does not have the same RSP configuration active.
For this reason, it is important to deactivate / uninstall the RSP before cloning / backing up
the original system.
2. If a system is replaced due to hardware failure via data restore, where the original system
had Remote Service Platform (RSP) access configured, it must be ensured that the restored
system does not have the same RSP configuration active. Before connecting back to
Internet, the RSP must be deactivated / uninstalled.
For this reason, it is important backing up from the original system without Internet access to
RSP.
Otherwise, there will be multiple systems using the same certificate for connection to RSP, so
that the certificate will get revoked rendering all these OpenScape Business systems to be unable
to connect to the RSP service.
Opmerkingen
0 opmerkingen
Artikel is gesloten voor opmerkingen.